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Support

Most problems are solved below. If yours isn’t, email keshavitaregames@gmail.com and include your in-game nickname, your device model and, for purchase issues, the store receipt. We reply within two working days.

I paid but my pass is not active

Close and reopen the game — purchases restore automatically on launch. If they still don't show, email us your store receipt and we will activate it manually.

How do I get a refund?

Refunds are handled by the store you bought from. On iOS use reportaproblem.apple.com; on Android use Google Play > Order history. We can help chase it if the store refuses.

I lost my progress after changing phones

Sign in with the same store account on the new device and tap Restore in Settings. If your pass is still missing, email us your receipt.

How does bidding work?

Each player bids the number of tricks they expect to win. Your bid and your partner's are added together. Make the total to score 10 points per trick; miss it and you lose 10 per trick bid. Bidding Nil means taking zero tricks for a 100-point bonus.

Can I play without internet?

Yes. Full games against the AI work offline. Leagues and daily bonuses sync the next time you connect.

How do I turn off ads?

Any paid pass (Weekly, Monthly, Yearly or 5-Year Champion) makes the game 100% ad-free.

Is this real-money gambling?

No. In-game items are virtual, have no cash value and can never be cashed out. The game is for entertainment only.

Contact us

Email: keshavitaregames@gmail.com
Response time: within 2 working days

See also our privacy policy.